AAA Insurance Claim Services

Insurance Claim Services

Our customer service center is staffed by licensed, local, professional insurance agents ready to assist you with policy changes, questions about your policy and claims. Our goal is to provide extraordinary customer service by treating AAA members the way members should be treated! Policy and membership numbers will help to quickly expedite your call but are not required.

Claims Service
AAA Insurance 1-800-207-3618 or Submit A Claim Online
Progressive Insurance 1-800-274-4499
Kemper Insurance 1-800-234-3606    
All Other 1-888-222-4677

Current Policy Holders
Customer Service
Hours: Monday – Friday, 8:30 am – 5:30 pm; Saturday, 9:00 am - 1:00 pm
Phone:  1-888-222-4677

Policy Questions and Information
Need to know when your next bill is due or if your insurance company received your payment?  What do you need for a Good Student discount? Need Vehicle ID cards?  E-mail your question to us.  Be sure to include your policy number, name, and your daytime contact telephone number. Tell us if we can keep your e-mail address on file as a way to contact you in the future. (Please note that we cannot bind, change, or cancel coverage based on information submitted through this website.  Call customer service at the number above.)

» Email AAA Insurance Customer Service