Phone Directory

Please note: If you are experiencing issues with logging into our website during business hours, you can call 800-874-7317 for assistance. For help after 5:30 p.m. EST, please Click Here to send us an email.


For membership services, such as a lost or stolen card, or to renew or join, please call 800-874-7317

 

Automotive Services

 

Emergency Road Service 800-AAA-HELP (800-222-4357)
Approved Auto Repair  
  • Metro Indianapolis
317-923-3311
Mon - Fri, 8:30 a.m. - 5:30 p.m.
  • Elsewhere in Indiana
800-624-9820
Mon - Fri, 8:30 a.m. - 5:30 p.m.
Hertz Rental Program 800-654-3080

Travel Services

Reservations 800-874-7317
Mon - Fri, 8:30 a.m. - 5:30 p.m.
Email AAA Travel
Auto Travel Services 317-879-8505
Mon - Fri, 8:30 a.m. - 5:00 p.m.

Insurance Services

Our customer service center is staffed by licensed, local, professional insurance agents ready to assist you with policy changes, questions about your policy and claims. Our goal is to provide extraordinary customer service by treating AAA members the way members should be treated! Policy and membership numbers will help to quickly expedite your call, but are not required.

AAA Insurance Sales 1-866-209-8442
Mon - Fri, 8:30 a.m. - 5:30 p.m.
Saturday 9:00 a.m. - 1:00 p.m.
AAA Insurance Customer Service 888-222-4677
Mon - Fri, 8:30 a.m. - 5:30 p.m.
Saturday 9:00 a.m. - 1:00 p.m.
AAA Insurance Claims 1-800-207-3618
All Other Claims Services 1-888-222-4677

Financial Services

AAA Credit Card 800-545-7899
AAA CDs and Money Markets 888-204-8990
Bank of America Customer Service 800-807-3068
Bank of America World Points Redemption 888-271-6987

AAA Media and P.R.

Office Phone 317-923-1500
Mon - Fri, 8:30 a.m. - 5:30 p.m.
Saturday 9:00 a.m. - 1:00 p.m.