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Discovering you've been locked out is no fun and can put you into a panic. As a AAA member, we've got you covered. If you find yourself locked out of your vehicle as a AAA member, stay calm, call AAA, wait in a safe location, have your membership information ready, and don't attempt to break into your vehicle on your own.

What to Expect When You Request Lockout Service

  1. Call AAA or place an order Online or through the Mobile App. AAA  will be able to dispatch a locksmith to your location to help you gain access to your vehicle or home.

  2. Wait in a safe location: While you wait for the locksmith to arrive, make sure you are in a safe location. If it is cold outside, try to find a warm place to wait. If it is hot outside, try to find a shaded area. It's also a good idea to stay near your vehicle or home so you can see when the locksmith arrives.

  3. Have your membership information ready: When you call AAA for assistance, make sure you have your membership information ready. This includes your membership number and any other relevant information. This will help the AAA representative to quickly locate your account and dispatch a locksmith to your location.

  4. Don't attempt to break into your vehicle: It can be tempting to try to break into your vehicle or home on your own, but this can cause unnecessary damage. Instead, wait for the locksmith to arrive and let them handle the situation.

     

Car Keys, locked out

Vehicle Lockout / Locksmith Service

Lost Your Car Keys or Key No Longer Operates Ignition?

Locked out? Our service technicians can quickly get you on your way.

Lost your keys or the key will no longer work? AAA will send a certified locksmith to replace your key or diagnosis your ignition problem. If the key that operates or provides access to the passenger compartment of the vehicle is lost, broken, or the service provider cannot gain entry, the Club shall provide locksmith service up to the value of your membership plan or reimbursement of commercial locksmith service.  

If necessary, the Club also will provide tow service (in accordance with the Club's towing provision). 

Home door locksmith

Home Lockout Service

Locked Out of Your Home? 
Home lockout service is available to AAA Premier members, once per membership year. Home lockout service is not transferable to any other person. The Premier member must be present at the time of service. Identification and proof of residence is required. In the case of rental property, approval of the property owner may be required. Service is subject to provider availability, and if AAA Hoosier Motor Club cannot provide service, the member will be referred to a commercial locksmith and will be reimbursed for covered service up to $100. Locksmith arrival time is based upon locksmith availability.  

If you become locked out of your residence, you can receive locksmith services to gain access to your home. Home lockout service is reserved for a Premier member's primary residence only and excludes all other buildings or locked areas. The service provides up to $100 for the cost of re-keying, changing locks or making a new key only when the lock must be drilled to gain entry to the home or if keys are lost or stolen. Any charges in excess of $100, as well as all charges associated with any other residential locksmith services, are at the expense of the Premier member.

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*AAA Plus and Premier services have a 72-hour waiting period.  AAA Basic services begin at the start of membership.